


Today, with the help of Rite Aid, we make great strides in that continuing partnership by ensuring individuals with disabilities have the ability to schedule a COVID-19 vaccination independently and privately.” “Since the beginning of the fight against the COVID-19 pandemic, private companies have partnered with the United States. Individuals with disabilities, including those with visual impairments and those who cannot use a mouse, must be given the same access to that information and the ease of scheduling appointments online,” said Acting U.S. “As technology increases, the internet is where people gain access to information about COVID-19 vaccines and schedule a vaccination appointment.
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Rite Aid will also have to regularly test and quickly correct any issues with its COVID-19 Vaccine Registration Portal for the agreement’s 30-month duration.

WCAG is a set of industry guidelines for making information on websites accessible to users with disabilities. Under the terms of this agreement, within 30 days, Rite Aid must conform its online COVID-19 vaccine content to the Web Content Accessibility Guidelines (WCAG), Version 2.1, Level AA. The ADA also requires public accommodations to provide effective communication with people with disabilities, including through auxiliary aids and services like accessible technology.
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Title III of the ADA requires public accommodations like drugstores and grocery stores to provide individuals with disabilities with full and equal enjoyment of goods and services. For example, those who use screen reader software and those who have difficulty using a mouse could not successfully select a date and time for their appointment and were unable to make some “yes” or “no” selections during the appointment registration process. Brandler, a department compliance review discovered that individuals with vision and mobility impairments could not access a portion of Rite Aid’s website known as the COVID-19 Vaccine Registration Portal, currently located at. Rite Aid is a publicly owned national drug store chain with its headquarters located in Camp Hill, Pennsylvania.Īccording to Acting United States Attorney Bruce D. HARRISBURG - The United States Attorney’s Office for the Middle District of Pennsylvania and the Justice Department announced an Americans with Disabilities Act (ADA) settlement agreement with Rite Aid Corporation (Rite Aid) to ensure that people with disabilities can get information about COVID-19 vaccinations and book their vaccinations online.
